CRT News

New Technologies and Fuel Payments - a new series of Insight Features from CRT (Europe)

In some of our recent work, we've outlined three prevailing drivers of change in commercial fuel card markets in Europe: internationalization, outsourcing, and digitalisation. Over the next six weeks, and as we approach the launch of our new (and, we think, definitive) strategic study of Europe's fuel payments landscape (more below) - we'll be...

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Outsourcing: is biggest really best?

The fuel card world is outsourcing. Fact. The shareholders in Europe's biggest fuel retailers are unconvinced by the value of in-house fuel card schemes, and they are going to outsource to third party providers. End of.

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Latest News and Views

“Find out our take on the latest developments in commercial fuel and fleet markets.”

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Fuel cards outsourcing: is customer value taking a back seat?

Major fuel retailers are seemingly queuing up to outsource either fuel cards processing, sales and marketing, or indeed both. But will the next major to outsource be joining the ranks of the enlightened, or will they be the next lemming off the cliff?

CRT (Europe) allegedly spoke hypothetically to a completely illusory former Cards Marketing...

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Flexible restriction: when customer needs collide with profitability models

In a previous article, we looked at how the rapid growth of Eastern European transport is changing the competitive landscape in international road freight. Whether you take bilateral freight, carriage between third party countries, or cabotage – in every case the dominant forces are coming from the east of the continent.

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Market consolidation: VW & Logpay accelerate the convergence of fuel, fleet and T&E offers

Many ears will have pricked up at the news that Volkswagen Financial Services has taken a 51% stake in LogPay. It comes as no great surprise - but it marks another stake in the ground in a market whose structure is beginning to change dramatically.

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The SME conundrum: how the small fleet sector is reshaping the fuel card market

One of the more game-changing trends in 2015 and 2016 has been the majors' outsourcing of small fleet card operations to third party providers. Superficially, at least, this may look like an odd strategy: margins in the "local account" segment are up to five times those achievable from larger fleet customers, so you might expect today's market...

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Eastern European growth: driving CRT fuels innovation

You don't need to spend long on Western Europe's motorways to notice the dramatic changes which have occurred in commercial traffic patterns over the last decade. Spend just a few minutes noting down the registration plates of any truck you pass, and you'll be recording as many Polish, Lithuanian, Slovakian, Romanian and Turkish plates as German or...

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Collaborative innovation: the key to breakthrough Fleet propositions?

Understanding a fleet cost centre may not be rocket science, but you could argue that today's service providers don't do much to make it easier. Imagine operating a fleet of a hundred or so sales reps or service engineers....getting to grips with the costs of that activity will still involve extracting and combining data from a leasing company, a...

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Metamorphosis: Europe's fuel cards market casts off its shackles

Anyone, in any market sector, will tell you that they work in a "fiercely competitive" market. The fuel cards, or more properly fuel payments sector, has been just the same.

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