CRT News

CRT Insight Feature: Fuel cards – really? How long does plastic have left…?

Isn't it astonishing how many of us still talk about "the fuel cards market"? Many of the major downstream oil companies have “fuel card” divisions; private equity firms talk about investments in the “fuel card space”, and there is even a group on this app called “Fuel Card Connections” (you might even be reading this feature in that group thread...

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CRT Insight Feature: Online shmonline: what's next in fraud prevention?

You know, I was thinking back to those days when the most ambitious claim a fuel card issuer could make of its anti-fraud proposition was that its network was "fully online". I was trying to figure out just how long ago that was: Two decades? A decade? Five years? Last year?

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CRT Insight Feature: to Cloud or not to Cloud.....how SaaS is asking new questions in platform outsourcing

Fuel retailers have fuel card programs: end of. They squabble about whether they are commercial businesses run as part of a b2b portfolio, or whether they're a core part of a fuel retailing business (they're both, which is kinda the problem). Sometimes, they even set them up as standalone financial services businesses, pretending they know how to...

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CRT Insight Feature: The Refuelling Revolution: how technology could crown new fuel payments kings in Europe

Investors and research firms in the US are evidently somewhat perplexed: the expectation on both sides of the Atlantic was that the big beasts, Fleetcor and WEX, would storm into Europe and sweep all before them. Recent indications would suggest that if that's going to happen, it's going to happen far more slowly than we all expected. There are...

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New Technologies and Fuel Payments - a new series of Insight Features from CRT (Europe)

In some of our recent work, we've outlined three prevailing drivers of change in commercial fuel card markets in Europe: internationalization, outsourcing, and digitalisation. Over the next six weeks, and as we approach the launch of our new (and, we think, definitive) strategic study of Europe's fuel payments landscape (more below) - we'll be...

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Outsourcing: is biggest really best?

The fuel card world is outsourcing. Fact. The shareholders in Europe's biggest fuel retailers are unconvinced by the value of in-house fuel card schemes, and they are going to outsource to third party providers. End of.

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Latest News and Views

“Find out our take on the latest developments in commercial fuel and fleet markets.”

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Fuel cards outsourcing: is customer value taking a back seat?

Major fuel retailers are seemingly queuing up to outsource either fuel cards processing, sales and marketing, or indeed both. But will the next major to outsource be joining the ranks of the enlightened, or will they be the next lemming off the cliff?

CRT (Europe) allegedly spoke hypothetically to a completely illusory former Cards Marketing...

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Flexible restriction: when customer needs collide with profitability models

In a previous article, we looked at how the rapid growth of Eastern European transport is changing the competitive landscape in international road freight. Whether you take bilateral freight, carriage between third party countries, or cabotage – in every case the dominant forces are coming from the east of the continent.

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Market consolidation: VW & Logpay accelerate the convergence of fuel, fleet and T&E offers

Many ears will have pricked up at the news that Volkswagen Financial Services has taken a 51% stake in LogPay. It comes as no great surprise - but it marks another stake in the ground in a market whose structure is beginning to change dramatically.

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